Major Online Outage Affects Dozens Websites and Mobile Apps

An extensive online failure has affected numerous websites and apps worldwide, with users reporting problems connecting to the web after problems at Amazon’s web hosting platform.

The affected platforms comprise the social media app Snapchat, Roblox, the messaging service Signal, and Duolingo, in addition to a host of Amazon-operated platforms including its main retail platform and the Ring security home security firm.

Throughout Britain, Lloyds bank was impacted along with its subsidiaries Halifax and Bank of Scotland, and further notifications of problems using the HM Revenue and Customs site on the start of the week. Furthermore across the UK, many Ring customers used online platforms to state their doorbells were failing.

In the UK alone, reports of issues on individual platforms ran into the thousands for every service.

Officials confirmed that the issue began in the east coast of the US at Amazon Web Services, a division that supplies vital online framework for many companies, who rent out space on the company's servers. AWS is the biggest global online services system.

Soon after midnight (PDT) in the US (morning UK time), officials reported “higher problem frequencies and delays” for the cloud services in a zone on the Atlantic seaboard of the United States. The ripple effect seemed to affect apps globally, with the Downdetector site indicating problems with the corresponding services in different parts of the world.

Cisco’s Thousand Eyes, a platform that tracks web disruptions, additionally noted a increase in issues on Monday morning, and numerous instances situated in Virginia, the location of Amazon’s US-East-1 region where AWS said the issues started.